Privacy Policy

The purpose of this Privacy Policy is to inform users about the collection and processing of personal data obtained via the website www.lacasadelosarquillos.com

Data Controller:

The data controller responsible for processing the User’s personal data is Posada Los Arquillos SL, which hereby informs you that this data will be processed in accordance with the provisions of the General Data Protection Regulation (GDPR) of 27 April 2016. For this reason, the following information regarding this processing is provided:

Paseo los Arquillos, 1 – 2, Vitoria-gasteiz 01001 , Araba/Alava
Telephone +34 682 677 100
info@lacasadelosarquillos.com

We collect only the data from our users that is necessary to provide the services they request, always keeping it to a minimum. The following may be collected:

  • Website contact form.
  • Automatic online booking via the website using the MisterPlan S.L. application.

Purpose of processing:

To maintain a commercial relationship with the User.

The operations envisaged for processing are:

  • To process orders, requests or any other type of enquiry made by the User via any of the contact methods made available to them.
  • To send the website newsletter regarding our products or services.
  • To carry out statistical studies.
  • The personal data provided will be retained until the User requests its erasure.

Legal basis:

The legal basis for the processing of your data is the fulfilment of the requested service and your express acceptance of this privacy policy.

Recipients:

No data will be disclosed to third parties unless required by law or necessary for the provision of the requested service: transport companies, accounting support, and information technology service providers.

There are no international transfers outside the European Union.

Rights:

Every individual has:

  • The right to withdraw consent at any time.
  • The right to access, rectify and erase their data, and to restrict, request portability of, or object to its processing.
  • The right to lodge a complaint with the Supervisory Authority (www.agpd.es) if they consider that the processing does not comply with the GDPR.
  • You may exercise these rights by providing your National Identity Card number via our email: info@lacasadelosarquillos.com

Updates or changes to the privacy policy:

La Casa de Los Arquillos reserves the right to make changes to this Privacy Policy. When such changes occur, they will be communicated to Users via notices on the Website, by email or through any other appropriate means depending on the circumstances.